What Our Customers Say
Feedback from Google — and reviews submitted right here on our website.
“Very fast delivery and helpful staff at the Mohali branch. Parcel reached a day earlier than expected.”
Earth Logistics: Thank you Rohit, we appreciate your trust in Earth Logistics!
“Sent an international parcel to Canada and it reached on time with proper customs handling. Great service.”
“Good service overall, staff at the Ambala branch were courteous and quick with paperwork.”
“Regularly ship documents for our office from the Rajpura branch, always on time.”
Earth Logistics: Thanks for being a loyal business customer, Priya!
“Booked a bulk shipment from Banur, pricing was fair and tracking updates were accurate.”
“Reliable courier partner for our small business, WhatsApp support is very responsive.”
Share Your Experience
Your review is checked by our team before it goes live — it'll usually appear within a day.
How We Use Customer Feedback
Every review on this page, whether posted through Google or submitted directly on our website, goes through a short approval step before it appears publicly. This isn't about filtering out honest feedback — it's simply to keep spam and irrelevant submissions off the page so that what you're reading reflects genuine experiences from real customers across our Banur, Ambala, Rajpura, Mohali and Shambhu Kalan branches. Negative feedback is approved just as readily as positive feedback, since an honest picture of our service is more useful to future customers than a curated one.
We also use this feedback internally — if a pattern shows up around a particular branch or service type, it gets flagged to our team so we can address it directly rather than letting the same issue repeat for the next customer.
Review Questions
How long until my review appears?
Most website-submitted reviews are approved within a day. Google reviews follow Google's own timeline, separate from our website.
Do I have to select a branch?
No, branch selection is optional when submitting a review here — you can leave it as "General" if you'd prefer.
Can I edit a review after submitting?
Not directly, but you can contact us by call or WhatsApp and our team can update or remove it on request.
Are negative reviews removed?
No, honest feedback — positive or negative — is approved as long as it's a genuine review and not spam.